Privacy Policy

Effective Date: 21 Oct 2025

Last Updated: 21 Oct 2025

1. Introduction

We at Tappy Toes Nursery (“we”, “our”, “us”) value the trust placed in us by our students, parents/guardians, employees and website visitors (“you”, “your”). This Privacy Policy describes how we collect, use, share and protect your personal information when you interact with us — including through our website, enrolment forms, communications and day-to-day operations.

2. Scope

This policy applies to personal information processed by us in the course of operating our nursery services, including the campuses at Al Karama, Dubai South, Al Jazzat (Sharjah) and Merashid (Fujairah). It also covers use of our website www.tappytoesnursery.com and related online services.

3. Information We Collect

a) From you directly:

  1. Name, contact details (address, email, phone) of child/parent/guardian.

  2. Date of birth and other demographic details of the child.

  3. Health, medical, dietary and allergy information of the child.

  4. Admissions/enrolment information, class/attendance details.

  5. Payment and billing details (e.g., bank account, credit card, invoicing).

  6. Emergency contact information.

  7. Photographs or video images of children during nursery activities (with appropriate consent).

  8. Feedback and communications from parents/guardians.

b) Automatically / via website:

  1. Website usage data (IP address, device/browser type, pages visited, date/time).

  2. Cookies and similar technologies (for analytic purposes and website functionality).

4. How We Use Your Information

We use the information for purposes including:

  1. Admissions, enrolment, class and attendance management.

  2. Providing educational and care services to your child.

  3. Health, safety and welfare monitoring.

  4. Communication with you (parents/guardians) about your child’s progress, events, updates.

  5. Billing, invoicing and payments.

  6. Improving and managing our website, digital services and operations.

  7. Legal or regulatory compliance (e.g., safeguarding, inspections).

  8. With your consent, for marketing, newsletters or promotions.

5. Legal Basis and Consent

Insofar as applicable under local law (United Arab Emirates), we rely on:

  1. Your consent (for uses such as marketing, photographs/videos beyond standard operations).

  2. Performance of a contract (our agreement to provide nursery services).

  3. Compliance with legal obligations (e.g., safety, reporting requirements).

  4. Legitimate interests (e.g., administrative, security and operational needs) — subject to balancing your rights.

6. Sharing Your Information

We may share your information:

  1. With our staff, teaching and administrative teams, for the purposes of providing the service.

  2. With third-party service providers (e.g., payment processors, IT service providers, website analytics) who act on our behalf under confidentiality obligations.

  3. With regulatory authorities, inspection bodies or health/safety agencies as required.

  4. With other parties you authorise (for example, a third-party transport provider for pick-up/drop-off where relevant).

  5. With your consent, for marketing or promotional collaborations.

7. International Transfers

If any of your personal information is transferred or stored outside of the UAE, we will ensure appropriate safeguards are implemented to protect it in accordance with this policy.

8. Data Retention

We will retain your personal information for as long as necessary for the purposes set out in this policy and/or as required by applicable law or regulatory obligations. When it is no longer required, we will securely delete or anonymise it.

9. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure. Access to data is restricted to authorised personnel. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the following rights:

  1. Access your personal information and request a copy.

  2. Request correction or update of inaccurate or incomplete data.

  3. Request deletion of your personal data where lawful.

  4. Object to or restrict processing of certain types of data (e.g., marketing).

  5. Withdraw consent where processing is based on consent (without affecting prior processing).

  6. Lodge a complaint with a data protection or regulatory authority.

11. Cookies & Similar Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse site usage and for marketing purposes. You may disable or manage cookies via your browser settings, but this may affect functionality of the site.

12. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

13. Children’s Data

Given the nature of our services (early years education), we particularly safeguard children’s personal information. We only collect and process children’s data for legitimate nursery purposes and in accordance with parental/guardian consent and legal requirements.

14. Changes to This Policy

We may update this policy from time to time. We will post the updated version on our website with the “Last Updated” date revised. Where required by law or in our discretion, we may notify you of significant changes (e.g., via email).

15. Contact Us

If you have questions or enquiries regarding this policy or wish to exercise your rights, please contact:

  1. Email: info@tappytoesnursery.com

  2. Address: G-04 Mohammed Abdulla Al Khayel Building, Near Emirates Post Office, Al Karama, Dubai, U.A.E. (Tappy Toes Nursery)